At Mana Shoppe, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us through our website, store, WhatsApp services, or any other communication channels.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide better service, improve user experience, and process your requests efficiently.

1.1 Personal Information

When you contact us, place an order, or communicate with us, we may collect:

  • Name
  • Phone number
  • Email address
  • Address and location details
  • Any message or inquiry you submit

1.2 Automatically Collected Information

When you visit our website (manashoppe.in), we may collect:

  • IP address
  • Browser type & device details
  • Cookies and usage data
  • Pages visited and time spent

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Process orders and deliver products
  • Provide customer support
  • Send important updates, offers, or notifications
  • Improve our website, services, and store experience
  • Ensure security and prevent fraud

We do not sell or share your personal information with third parties for marketing purposes.

3. Sharing of Information

We may share your information only with:

  • Service providers (delivery partners, support teams, payment processors)
  • Legal authorities when required by law
  • Internal team members who help in operations

All partners follow strict confidentiality and data protection rules.

4. Cookies & Tracking Technologies

Our website may use cookies to:

  • Improve browsing experience
  • Save user preferences
  • Analyze website traffic

Users may disable cookies through browser settings, but some features may not work correctly.

5. Data Security

We use reasonable and industry-standard security measures to protect your personal information from:

  • Unauthorized access
  • Misuse
  • Loss
  • Alteration

However, no digital platform is 100% secure. Users share data at their own discretion.

6. Your Rights

You have the right to:

  • Access the information we hold about you
  • Request corrections/updates
  • Ask for deletion of your data (where legally applicable)
  • Opt-out of promotional communication

To exercise these rights, contact us at info@manashoppe.in.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their respective policies.

8. Changes to This Privacy Policy

Mana Shoppe may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

For any privacy-related questions or concerns, reach us at:

📧 info@manashoppe.in
📞 +91 87903 28326
💬 WhatsApp: +91 94903 16453
📍 Old Town, Kavali, Nellore District, Andhra Pradesh – 524201